Frequently Asked Questions
Where are you situated?
We are in Hartbeespoort, North West Province. We are roughly 20 minutes from Pretoria, 30 minutes from Johannesburg and 15 minutes from Brits. We also ship countrywide and cross border using various couriers at really affordable prices. We have a downloadable map on our Contact Us Page as well as a Google Map which you can use to get directions from your premises.
What warranty do you offer?
All petrol engines are covered by a 3 month or 5000km warranty whichever comes first, however, this will exclude the bolt-on components such as the starters, alternators, carburetors, and distributors.
All diesel engines are sold with a start-up guarantee and a one week exchange as we run these units in our facility prior to the sale of the unit.
Turbocharged and performance engines, however, do not carry a warranty.
Once the engine has been installed the vehicle must be brought back to us so that we can verify that new filters, belts, and service components have been replaced and fitted after which the warranty will commence.
Do you take trade-ins?
We only sell imported engines and thus do not take engine exchanges or trade-ins. We recommend that you keep your old engine until you have fitted the replacement unit as you may need to use some of your old engine parts (sensors, fittings, manifolds, etc).
Are your engines complete?
Our engines are supplied complete with all hanging parts (starter, alternator, power steering pump + aircon pump). We do not strip our engines at all.
How many Km’s do your engines have?
They all have between 60000km and 80000km, they are low mileage imported engines from Japan.
What engines don’t you sell?
We don’t sell Landrover, Jeep, Mercedes, Citroen, Peugeot, Chery, Tata, Mahindra, Ssangyong, Chrysler, Bentley, Corvette, Ferrari, Dodge Caliber, Maserati, Porsche, Cadillac, and ADE. We also do not get Motorbike engines, lawnmower engines, Lister engines, Earth Moving Equipment engines and truck engines.
What payment methods do you accept?
We have credit and debit card facilities. If you are going to pay by credit or debit card, please ensure that you check with your bank what your daily limit is. We also accept American Express cards. We have a Nedbank and First National Bank account. Bank transfers must reflect in our banking account before goods will be released. We do not accept cheques. You can also deposit cash into our banking accounts.
Do you ship outside of South Africa?
We do not ship outside South Africa but we can recommend a third party to assist you with the necessary paperwork and freight. We do have an exporters code and can provide you with a clearance document for the engine.
I live in Cape Town, do you ship there?
We ship countrywide using a variety of couriers. We have negotiated really great rates to ship the engines directly to you no matter where in South Africa you are.
Do you sell other spares?
We sell carburetors and distributors for 4Y engines and we stock a large range of Lexus spares such as head gaskets, cambelts, fan belts, fuel filters, pumps, spark plugs, spark plug leads, gear shifters, water pumps, fuel pumps, thermostats, and gearbox coolers.
If I need a refund, how long will it take?
We refund immediately once the return is received if you paid by EFT, cash or debit card. If you paid by credit card, we have to refund you on the same credit card that you used and that may take a while to reflect due to banking time frames. With the exception of credit cards, we will refund you by EFT and it will reflect by the next day.
Where can I find my engine code?
Click HERE to see where your engine number is on your license disc. Renault, BMW, and Mercedes do not have the Engine Number on the license disc.
Are your engines generic?
No, our engines are original engines. We do not sell any generic engines.
Do you accept lay-bys?
Yes, we accept lay-bys.